RIGHT TO CANCEL
Right to cancel
4.1. If you are a consumer (i.e. a natural person who places an order for a purpose which cannot be attributed to your commercial or independent professional activity), you have a right to cancel in accordance with the statutory provisions.
4.2. If you, as a consumer, make use of your right to cancel in accordance with Section 4.1, you are required to cover the standard return costs.
4.3. The provisions specified below in the Information on the right of cancellation apply to the right of withdrawal.
Right to cancel
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you are required to inform us [name of the entrepreneur, address and, if available, telephone number, fax number and email address] of your decision to withdraw from this contract by making a clear declaration (e.g. a letter sent by post, fax or email). In order to meet the cancellation deadline, it is sufficient for you to send a notification that you are exercising your right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from the selection of a type of delivery other the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. When making this repayment, we will use the same means of payment which you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this repayment. We can refuse to make the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever takes place earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline will be deemed to have been met if you send the goods before the period of fourteen days has expired.
You are required to cover the direct costs of returning the goods.
You are only required to pay for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary in order to check the nature, properties and functionality of the goods.
- End of information on the right of cancellation -