Delivery and shipping charges
The shipping costs listed below refer to the shop for end consumers. For pharmacy and wholesale customers, separate shipping conditions apply in accordance with IFA or in accordance with corresponding agreements / conditions
Shipping costs D:
We deliver within Germany by DHL at a flat rate of EUR 5.90,
Shipping costs EU - Standard:
We deliver within Europe as a registered letter by German Post to a shipping fee of EUR 12.00.
Shipping costs EU - Premium:
We deliver within Europe by DHL to a shipping fee of EUR 18.50.
Shipping costs no EU- Standard:
We deliver as a registered letter or parcel by German Post or DHL to a shipping fee of EUR 25.90
Shipping costs no EU- Premium:
We deliver as a parcel or package by German Post or DHL to a shipping fee of EUR 39.90
Notice: Due to the restrictions / problems in international goods traffic, we can make deliveries for certain countries outside of Europe only as a "DHL Premium Package" at a price of EUR 39.90 or as a "International Worldwide" at a price of EUR 59.90. As soon as the situation has normalized again, we will return to our previous shipping costs. We ask for your understanding
Shipping costs USA / Kanada - Standard:
We deliver as a registered letter or parcel by German Post or DHL to a shipping fee of EUR 29.90
Shipping costs USA / Kanada -- Premium:
We deliver as a parcel or package by DHL to a shipping fee of EUR 59.90
Shipping costs International WORLDWIDE:
We deliver to all other countries as a registered letter, parcel or package by German post or via DHL for a shipping fee of EUR 59.90
Delivery on DDU basis (Delivery Duty Unpaid)
Deliveries to countries outside the EU are handled by the DDU (Delivery Duty Unpaid) service. Please note that the product price stated in our online shop is exclusive of customs and taxes. The consignee will be invoiced separately by the courier / delivery service, the applicable import VAT, as well as any customs duties. Since we can not estimate these costs, we ask you to contact the competent customs authority.
We are always ready to offer the products offered in our shop always in stock. As a rule, the shipping takes place within 2-3 days of order (in advance after Incoming payments). If an article is out of stock or not within from latest 5 working days after receipt of the order (in advance after receipt of payment) will be shipped to you can, you will receive a notification by e-mail. In case of partial deliveries there are no additional charges Shipping costs for you.
If a shipment of Care-Food GmbH damaged arrives at you, please complain immediately to the courier / postman. In case of serious damage, refuse to accept and contact us. We will arrange a replacement delivery as soon as possible.