Conditions - Terms
Im Schloss Martinsburg
Tel.: 0 26 21 / 92 18-139
Fax: 0 26 21 / 92 18-143
Amtsgericht Koblenz HRB 26902
Your personal information such as Credit card number, name and address is encrypted. The data is converted into a code which then securely transferred on the Internet
can be. We use the so-called. "Secure Socket Layer" process (briefly called SSL).
The following payment options are available:
You can conveniently process your order via PayPal.
2. Payment in advance:
You pay the goods after the order based on the e-mail invoice.
After receipt of payment, we will ship your order by DHL / Post
Delivery and shipping charges
Shipping costs D:
We deliver within Germany by DHL at a flat rate of EUR 5.90,
Shipping costs EU - Standard:
We deliver within Europe as a registered letter by German Post to a shipping fee of EUR 12.00.
Shipping costs EU - Premium:
We deliver within Europe by DHL to a shipping fee of EUR 18.50.
Shipping costs no EU:
Due to the restrictions / problems in international goods traffic, we can currently only offer deliveries outside of Europe, USA and Canada as a "DHL Premium Package" at a price of EUR 59.90.
As soon as the situation has normalized again, we will return to our previous shipping costs.
We ask for your understanding
Shipping costs USA and CANADA Standard:
Delivery by sea with delivery times of more than 30 days at a flat-rate shipping fee of EUR 29.90.
Shipping costs USA and CANADA Premium:
Delivery by air at a flat shipping rate of EUR 59.90
Shipping costs International WORLDWIDE:
We deliver to all other countries as a registered letter by German post or via DHL for a shipping fee of EUR 49.90.
We are always ready to offer the products offered in our shop
always in stock. As a rule, the shipping takes place
within 2-3 days of order (in advance after
Incoming payments). If an article is out of stock or not within
from latest 5 working days after receipt of the order
(in advance after receipt of payment) will be shipped to you
can, you will receive a notification by e-mail.
In case of partial deliveries there are no additional charges
Shipping costs for you.
All prices include VAT,
plus respective shipping costs.
Delivery on DDU basis (Delivery Duty Unpaid)
Deliveries to countries outside the EU are handled by the DDU (Delivery Duty Unpaid) service. Please note that the product price stated in our online shop is exclusive of customs and taxes. The consignee will be invoiced separately by the courier / delivery service, the applicable import VAT, as well as any customs duties. Since we can not estimate these costs, we ask you to contact the competent customs authority.
Return and exchange Consumer
Original packaging and undamaged item may be returned without giving any reasons within 14 days. You get either replacement, or receive the purchase price less. Refunded any shipping and delivery costs. With a return we ask for sufficient to pay postage and careful packaging
If a consignment of Care-Food GmbH damaged distribution reach you, so please complain immediately opposite the courier / postman. In case of severe damage, you refuse to accept and contact us. We ensure as soon as possible for a replacement.
Retention of title:
Until full payment the goods remain the property of Care-Food GmbH.
The buyer has the right (also via email) to revoke the contract in writing or by returning the goods within 14 days after receipt of the goods. The revocation has no justification.
Deadline is sufficient for the timely dispatch.
The revocation must be sent to:
Im Schloss Martinsburg
Tel.: 0 26 21 / 92 18-158
Fax: 0 26 21 / 92 18-143
Please note that opened merchandise / cans are non-returnable, because it is food.
The buyer is obliged in exercise of the right to return, if the goods can be sent by parcel. The cost of the return, when exercising the right of withdrawal of the buyer, unless the goods delivered were not the goods ordered. In this case, the buyer will be reimbursed. The buyer is obliged to return the goods in the lowest cost way and dates back. Unfree submissions will not be accepted.
The cancellation is excluded unless the goods were damaged or destroyed by a fault of the buyer.
In case of revocation pays Care-Food GmbH within max. However, six weeks after the earliest to our account back an already paid purchase price to the buyer. For drawn up to cancellation uses the statutory provisions apply.
Your specified ordering information of Care-Food GmbH exclusively stored in order to process your order and to provide you a convenient handling.
Care-Food GmbH provides third party data is not available.
For all of Care-Food GmbH sales offered products
are the recommended dietary recommendations noted.
For all contents of this website is all legally
possible legal protection claimed.
Any imitation or copy, even in part,
prohibited and is a violation of copyright. © 2019